Managing Your Slack Inbox

The Unthread Inbox is a completely reimagined way of managing conversations across your Slack, email, and other support channels from one place.

Unthread is the only tool that provides a Slack-native inbox view as well as a web version for both desktop and mobile.

From the Inbox, you can:

• Click on a conversation to be right to the channel or thread
• Click on the 3 dots to bring up quick actions like manage conversation, close, snooze, etc.
• Click on the gear to manage settings like the sort order, as well as setting a backup rep if you’re out of office.
• Click on the graph to bring up your Unthread dashboard to view analytics and adjust your settings

To navigate to the Inbox, you can select the “Unthread” app from the left nav bar within the Slack application.