The Unthread Inbox is a completely reimagined way of managing conversations across your Slack, email, and other support channels from one place.

Unthread is the only tool that provides an inbox view natively in Slack as well as a web version for both desktop and mobile.

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Opening Your Inbox in Slack

To navigate to the Inbox, you can select the “Unthread” app from the left nav bar or by searching within the Slack application. The inbox will be displayed in the “Home” tab.

From the Inbox, you can:

  • Click on a conversation to be right to the channel or thread
  • Click on the 3 dots to bring up quick actions like manage conversation, close, snooze, etc.
  • Click on the gear to manage settings like the sort order, as well as setting a backup rep if you’re out of office.
  • Click on the graph to bring up your Unthread dashboard to view analytics and adjust your settings

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Customizing Your Inbox

You can customize the inbox by clicking on the gear icon in the top right corner of the inbox.

This lets you set custom filters, out of office hours, and more.