👋 Welcome to the Unthread Helpdesk! Search or browse below for common questions.
If you can’t find what you’re looking for, shoot us a note at [email protected] or send us a message in your dedicated Slack channel.
Follow these steps (in order), and your account will be ready to go, lickety-split!
Learn how Slack conversations are automatically tracked, prioritized, and assigned.
Organize and close out your customer conversations.
Automate your support while maintaining a human touch.
Reach out to customers at the right time with the right information.
Manage incoming support emails right from Slack or our web app.
Embed a live chat widget into your website, connected to Slack.
Connect to your existing apps. Sync conversations to CRMs, create tasks linked to converstions, and more.
Build on top of our system for advanced workflows and automation.
👋 Welcome to the Unthread Helpdesk! Search or browse below for common questions.
If you can’t find what you’re looking for, shoot us a note at [email protected] or send us a message in your dedicated Slack channel.
Follow these steps (in order), and your account will be ready to go, lickety-split!
Learn how Slack conversations are automatically tracked, prioritized, and assigned.
Organize and close out your customer conversations.
Automate your support while maintaining a human touch.
Reach out to customers at the right time with the right information.
Manage incoming support emails right from Slack or our web app.
Embed a live chat widget into your website, connected to Slack.
Connect to your existing apps. Sync conversations to CRMs, create tasks linked to converstions, and more.
Build on top of our system for advanced workflows and automation.