Iru (Formerly Kandji)

Iru Integration Overview

The Iru integration pulls device inventory from Iru into Unthread's asset inventory. It syncs all types of devices, with the option to limit to certain types like laptops and phones.

Setup & Configuration

• Configured under Settings > Apps & Integrations
• Requires three fields: Subdomain, Region, and API Token

What Gets Synced

For computers (Macs):

• Name, serial number, asset tag, last IP address, managed status
• Make, model, model identifier
• OS name, version, and build
• Assigned user info: username, email, real name, position, department, building, room

For mobile devices (iPhones/iPads):

• Name, serial number, asset tag, model, model identifier
• OS version and build
• Assigned user info (same fields as above)

How It Works

• Pull-based sync (no webhooks) — users trigger a sync manually via a "Sync from Iru" button in the Assets list
• Devices are categorized automatically as Desktop, Laptop, Tablet, or Phone based on the model identifier
• Device status is mapped as Managed or Unmanaged
• Devices are linked to Unthread users by matching email addresses
• If a device is removed from Iru, the corresponding asset is marked as "Removed" on the next sync

Device Actions

From an asset's page, you can kick off certain actions related to that device:

• Lock Device
• Unlock User Account
• Restart Device
• Shut Down Device
• Erase Device